Thursday, August 27, 2009

bilingual systems engineer - customer service

Hey guys and gals,

know anyone who might be interested in the role below? If so, have them contact me.

Merci,
Micheled1noia@yahoo.com


SYSTEMS ENGINEER-CUSTOMER SERVICE – Position Description

Location: Northern California, Boston , Minneapolis or Remote Experience

Responsibilities:
· This position will provide technical support via the telephone, web or at the customer site.
· The candidate must be able to work independently in solving customer technical product issues and answering product configuration questions.
· The candidate will recreate and simulate customer issues in the lab or on-site, develop solutions for problems, verify new system software and hardware in the CS lab as well as customer sites and test/verify 3rd party equipment for use with products.
· The ideal candidate must be able to excel in a fast-paced environment, to manage multiple customer issues/projects simultaneously, provide quick responses and meet aggressive deadlines.
· We are seeking an extremely self-motivated, autonomous individual with a proven track record in providing a high level of technical support.


Qualifications:
· Excellent oral & written communications skills
· Strong interpersonal skills are crucial
· Experience with routers, aggregators, ATM switches, bridges, DSL modems
· Experience with digital & fiber multiplexers, class 5 switches & metallic testing
· Strong troubleshooting skills
· Strong technical account management, customer service and project management skills
· Strong initiative is a key success factor for this role
· BS/MS EE, CS, or equivalent with four years or more technical support experience in data and/or telephony networks
· Working knowledge of TCP/IP, SONET, ATM, Frame Relay, xDSL, T1, T3, Gr-303

· Fluent in French and English, verbally and in writing.

Thursday, August 6, 2009

integrated Management Supervisor - san francisco

The position is for a Integrated Management Supervisor in San Francisco, CA.

For more details or to apply simply visit our website:

http://www.CyberCod ers.com/qb. aspx?posId= JLC-MngmtSupAD- SF&ad=CSCBJodi. Cohen

Not a fit for this job? Search all of our open jobs:

http://www.CyberCod ers.com/qa. aspx?ad=CSCBJodi .Cohen&sterm=Integrated+ Advertising

The job details:

Integrated Management Supervisor - Advertising
Location: San Francisco, CA
Salary Range: $90,000 - $130,000

Integrated Management Supervisor

If you are an Integrated Management Supervisor with 5+ years experience - Read On!

We are a global advertising agency with several offices around the world including, here, in San Francisco. We offer fully integrated brand, design, and advertising services that, most often, incorporate digital and interactive media. Over the last year or so, the digital media side of our business has grown considerably and now comprises most of our output (here in SF). To this end, we are seeking an Integrated Management Supervisor to join our growing Creative Services team.

What you will be doing:

* Elevating a brand, executing project deliverables, establishing & defending the client brands vision. and you harbor a passion for interaction design.
* Work closely with the account services team and be expected to grow new business, develop solid client relationships, and contribute to the development of digital and cross-marketing strategies leveraging customer insights, competitive analysis, industry analysis and your general knowledge of business strategy
* Create and deliver integrated strategic marketing solutions (based on best practices, industry benchmarks, and key metrics) that strengthen a clients market distinction and competitive position online
* Develop business cases and ROIs for various business purposes, including direct response advertising campaigns, marketing programs, campaign options, and application development efforts
* Develop customer targeting (segmentation) , customer acquisition, retention and conversion strategies
* Participate in, and often lead, the development and delivery of innovative proposals to capture both account growth and new business opportunities
* Stay ahead of industry and medium trends and promote continual brand strategy improvement along with a culture of innovation, excellence and accountability
* Prepare analysis and tracking of marketplace, technology and audience behavior trends
* Possess an in depth understanding of web analytics and be able to interpret data, develop key insights and assess the impact of recommendations on campaign performance and client business objectives
* Define user research strategies and lead user research execution and analysis
* Contribute to office development through management participation, mentoring of junior talent on project and team level
* Be actively engaged in increasing the agency's industry profile through public speaking, judging, teaching, or other industry activities

What skills are needed to apply:

* 5+ years experience, with 3+ from an advertising agency is required
* A degree or two (a masters wouldn’t hurt)
* Solid integrated advertising and strategy experience from an advertising agency
* Tech and/or B2B client experience, a strong plus

What's in it for you?

* Working for one of the nation's top mid-sized agencies.
* Competitive salary and benefits

THIS POSITION IS BASED IN SAN FRANCISCO (TELECOMMUTING IS NOT AN OPTION). RELOCATION ASSISTANCE MAY BE PROVIDED. PLEASE ONLY APPLY IF YOU ARE ABLE TO LIVE/WORK IN THE BAY AREA.

So, If you are an Integrated Management Supervisor with 5+ years experience - Apply Now!

If you are ready to join a winning team and take the next step in your career, apply today:

http://www.CyberCod ers.com/qb. aspx?posId= JLC-MngmtSupAD- SF&ad=CSCBJodi. Cohen

Know someone else who is a fit for this position? Refer a friend & earn one thousand dollars if they get the job:

http://www.CyberCod ers.com/e/ ?posId=JLC- MngmtSupAD- SF&ad=CSCBJodi. Cohen

Happy where you are? Great! We will only email you when we find a new job that may be a good fit for your background. You can also use the link below if you would like us to hold off on emails to you about new jobs.

Good luck in your searches,

Jodi