on-demand performance management

Hiring firm: Enkata

For application or contact info click:
http://www.4marketeers.com/Jobs/vuSelectedJobEmail.asp?BlastID=852&Source=4m

Company description:

Enkata is a pre-IPO provider of on-demand performance management
solutions for customer operations. Enkata is the only solution that combines
best-in-class analytics and workflow to guide managers to the next best
actions to improve performance. Enkata™'s solution enables large
service organizations to increase their profitability and boost the
productivity of their employees. Today, leading Global 2000 companies rely on
Enkata to better manage their operations. For more information visit
www.enkata.com.

Job description:

The Product Marketing Manager will be the sales team's source of
product knowledge and sales tools and a key contributor for communicating
product direction to customers and partners. In addition, the Product
Marketing Manager will be an expert with respect to application market
requirements, competition, market trends and results. Inbound
responsibilities involve cross-functional collaboration with product management and
engineering management to provide product vision and market
requirements.

Responsibilities:
* Lead marketing requirements gathering process
* Develop sales tools including software demos, webinars, white papers,
etc.
* Research markets in order to provide the company with a detailed need
analysis
* Meet with key customers to understand usage of company's products and
services
* Assist product management with product advisory group discussions
* Perform competitive analysis

Required Skill Sets:
* Minimum 4-7 years experience in the enterprise software industry,
with a minimum 3 years in product management and/or product marketing
* Experience marketing into contact center operations market preferred
* Solid understanding of market research fundamentals
* Strong writing skills (experience writing case studies, white papers,
competitive analysis, marketing requirements documents
* Organized, process-oriented, yet flexible
* Demonstrated ability to translate market analysis into actionable
business strategies
* Excellent presentation skills
* Must be a self starter that is comfortable working in a small,
fast-paced software company

For application or contact info click:
http://www.4marketeers.com/Jobs/vuSelectedJobEmail.asp?BlastID=852&Source=4m