Next Step Operations Administrator - Redwood City

Hi there:

As Next Step like our clients has grown over the past year, we are now seeking a full time (employee) Operations Adminstrator. If you could forward the role description copied below to any contacts, asssociates or adminstrators who either meet the requirements noted or could provide referrals to us, I would really appreciate it. Responses should be directed to careers@nextstepgro wth.com. No phone calls PLEASE!


Next Step Operations Administrator



Building on ten years of success taking technology, service, and manufacturing clients to the next step of business growth, Next Step is seeking an Operations Administrator. The person in this full time employment position based in Redwood City will support the operations team and consultants responsible for delivering Next Step's unique portfolio of consulting and training services.



Specific Job responsibilities for the Operations Administrator include:

General office administration including processing mail, checking and responding to voice mail, filing and faxes.
Arrange travel (airline, hotel, cars) for consultants and team members.
Register CEO, consultants and marketing team for events; make lunch and dinner reservations as requested.
Maintain company calendar, schedule and provide communications regarding / after company events.
Ensure all office equipment is in working order.
Schedule, confirm and distribute recaps for company, partner and consultant meetings.
Monitor and maintain inventories and place orders for office supplies, business cards, marketing materials and training materials
Print and collate materials as requested for Workshops and Events.
Coordinate activities, materials and suppliers for training workshops then assemble and deliver workshop materials and facilitator kits.
Coordinate all logistics and communications to clients and consultants for training workshops and marketing events.
Produce or manage outside vendors to acquire, print, assemble, and ship materials and facilitator kits for client workshops.
Create client invoices and ensure receipt by clients. Call any clients with past due invoices greater than 10 days to escalate payment.
Enter and maintain contact information in ACT! Database.
Schedule, coordinate and provide support for outsourced bookkeeping and IT resources.
Provide documentation, information and support for successful consultant onboarding.




Position Requirements

· Associate Degree or equivalent experience is required

· Minimum of 5 years work experience performing administrative and coordination functions in high tech or professional service organizations. Experience working in a technical, professional, or customer service role is a plus.

· Excellent written and verbal communication skills, in English, are mandatory

· Experience, demonstrated skills, and knowledge with the Microsoft Office Suite is required and knowledge of ACT is preferred.

· Must be technology savy and able to multi-task in a fast paced team environment.

· Needs to live within 20 miles of Redwood City





Why join Next Step?



Since Next Step's founding in 1998, our consultants have helped maximize results for companies in all stages of growth. In addition to providing superior service, we conduct business at the highest standards of professionalism, ethics, and conduct. We are proud of the many clients who have remained with us over the years due to the accountability and integrity we demonstrate. As a result of our special relationships and deep understanding of the clients' businesses, we are able to provide on-going services that others may not be able to deliver. For more on Next Step, visit us at www.nextstepgrowth. com.



Interested parties should respond with a Resume Cover Letter stating why you are the right candidate for this role to: careers@nextstepgro wth.com. Thank you for your interest and we look forward to hearing from you.





************ ********* *********
Jennifer Vessels, CMC

CEO

Next Step

http://www.nextstep growth.com

Taking Companies to the Next Step

************ ********* *********




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Maryann Hrichak
Tel. (415) 756-7941
mhrichak@gmail. com
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